Quality of Service (QOS) today can be defined as `guaranteeing levels of network performance’, which is an external measure that provides the customer perspective of Network Quality. QOS has gained more importance with the advent of `Mobile Number Portability (MNP)’, whereby subscribers have the luxury to switch to the service provider who offers higher QOS levels, while retaining the same mobile number.

Our Key services in Network Support Services domain are:-

	Benchmarking of Network.		Analysis and evaluation of network upgrades.
	Providing Engineers & tools on man - month basis.		To qualify for TERM.
	Network Audits.		Proactive planning for large gatherings.
	Daily QOS report analysis & suggesting physical & parametric changes.
	Network Technical Support Services & Complaints handling.

BSS Planning and Implementation

Installation and commissioning play a vital role for proving good quality network. It requires strategic planning and execution of the same on ground.

Our Services are:-

	Installation and commissioning of Base Station.
	Expansion of Base Station capacity.
	New coverage sites.
	Upgrading network with new Technology.
	Swapping of existing network.

Transmission Planning and Implementation

Transmission is the nervous system of the cellular network. Its potential, robustness & redundancy make it the backbone of a stronger cellular network. This makes the planning of transmission system extremely critical component of network planning. Therefore, Arctic Telecommunications (P) Ltd has buffet of services in this domain:-

	Backbone & Access Network dimensioning.		Upgradation of existing Txn network.
	Technical & LOS site surveys.		Redundancy & Ring structure planning.
	Installation & Commissioning of Microwave hops.		Upgrading hops from PDH to SDH.
	MW link level planning and interference analysis.
	Selection of Transmission media: Microwave PDH, SDH, Optical Fibre etc.

IBS - In-building Solutions

Wireless access in large buildings, terminals, malls and other structures such as tunnels and bridges is a necessity to provide uninterrupted high-quality services to your customers. Arctic Telecommunications [Pvt.] Ltd provides customized solutions to identify poor coverage areas, design and build cost-effective active and passive in-building systems to maximize your in-building communication capabilities.

An in-building solutions technology is one of the fastest changes in mobile network rollouts. It has been estimated that 70-90% of all mobile calls are made inside the buildings, therefore to improve the QOS , operators today have started concentrating on this aspect of network rollouts. The most efficient way to achieve optimal quality, coverage & capacity results inside the building is to use Microcell with distributed antennae system (DAS).

The key essentials for a potential IBS system are :-

	Identification of potential buildings for IBS.
	Design Distributed Antenna system using passive and active elements
	Prepare complete Link engineering diagram with each antenna's EIRP proposal report.
	Implementation of IBS solution without disturbing the aesthetics of the building.
	LOS & Link Planning to connect site.
	RF parameter planning, RF walk test and call quality testing.